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Director, US Programs (Remote)


Job Description

Benetech is a nonprofit dedicated to reducing social and economic inequity in partnership with the communities that we serve through software for social good. Benetech’s initiatives are transforming how students, jobseekers, and older adults across the globe read, learn, and work. Benetech believes that access to information is a human right, and no person should encounter barriers to education, literacy, or employment due to differences or disability. People at Benetech believe strongly in its mission, and we work hard to embody our Truths each day.

Benetech is considered a leader in tech for accessibility, serving those with print disabilities such as visual impairment and dyslexia. Bookshare, Benetech’s core product, is the largest global digital library of accessible content. In the US, Bookshare is helping achieve education equity and inclusion by making learning content so any student with a print disability needs accessible and available at the same time as their peers. Around the world, we have teams and partners in countries in Asia, Africa, Europe, Australia and North America to whom we provide our platform for accessible digital content, support educators and target users via digital literacy training and other programs, and bring systems change in the publishing industry by certifying the production of accessible digital content.

Attracting Candidates from All Backgrounds

Our Benetech team reflects the diversity of the people we impact. We hire great people from a wide variety of backgrounds, including members of historically marginalized or oppressed communities because it makes our organization stronger.

Research shows that individuals only apply to jobs if they meet all of the qualifications. We know there are great candidates who might not check all of the boxes and possess important skills we haven’t thought of. If that’s you, apply and tell us about yourself.

The Opportunity

Bookshare seeks an individual with strong educational leadership experience, an innovative thinker, excellent communicator both orally and written, demonstrated management experience, and a strong background in education equity, inclusion, and Universally Designed Learning opportunities to join our program team. This dynamic and mission-driven group is responsible for increasing utilization of the Benetech tools and services, building capacity of the user ecosystem, and building out the professional services that complement our product and grow opportunities for Benetech

Key Responsibilities

  • Strategic – Take a lead role in shaping and informing our long-term strategic planning for US-based Benetech educational programs.
  • Program Utilization – Direct teams to most efficiently and effectively support the utilization of Benetech’s tools and services by our members and partners.
  • Partnerships – Nurture and grow existing relationships with current key schools, libraries, and disability service partners. Ensure retention and continued utilization of Benetech services, and promote strong two-way communication between Benetech and customers throughout the department. Work across internal teams to identify and energize opportunities for added services and deeper partnerships.
  • Communications – Demonstrate leadership in communications using multiple avenues and resources, such as data and customer feedback, to inform and connect Benetech staff and customers.
  • Staff Management and Development – Be a leader in hiring and nurturing outstanding talent and provide effective management for a staff that may include managers and individual contributors.

Qualifications and Core Competencies

  • Required:
    • Advanced degree in education or ten years of experience in educational partnerships, with a strong focus on educational equity, inclusion, and UDL.
    • Solid knowledge of the US educational system at both the federal, state (SEA) and local level (LEA).
    • Strong project and people management skills.
    • Strong professional interpersonal skills and demonstrated success in managing professional relationships with partners or customers.
    • Excellent verbal and written communication skills.
  • Preferred:
    • Advanced degree (M.A., Ph.D.) in education, special education, or disability studies.
    • Previous experience managing large federal grants.
    • Knowledge of the assistive technology field with emphasis on tools and technology used to provide access to alternative versions of printed materials.
    • Knowledge of accessibility standards.
    • Experience working with project and budget management and software.

Travel Obligations

Travel for this position may be up to 10-15%

Physical Demands and Working Environment:

The bullet points below are representative of the physical demands and working environment that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform the essential job functions.

  • Standard / Remote office setting; proximity to office equipment that includes electronic devices.

  • Must remain at a workstation for at least 50% of the time; will need to use equipment that includes electronic devices.

  • Perceive and interactive with text, media, and people.

  • Communicate and accurately exchange information with text, media, and people.

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