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Academic Engagement Program Manager

Job Description

Operating Title

Academic Engagement Program Manager

Long Classification Title

Educational Program Coordinator II

Campus Location



GSC Academic Affairs

Summary of Position

The Academic Engagement Program Manager serves in a key leadership role within the Center for Engagement and Assessment in the Granite State Division of the College of Professional Studies. The person in this position works collaboratively with the academic community in this division to support teaching excellence in online, hybrid, and blended instructional settings through the implementation and ongoing improvement of faculty development, faculty onboarding and communications , and academic engagement initiatives.

Acceptable minimum level of education


Acceptable minimum years of experience

5-7 years

Posting Number


Other minimum qualifications

  • Analytical skills to evaluate effective(s) of instructional initiatives.
  • Specialized skills in faculty development.
  • Effective interpersonal and communication skills.
  • Computer skills (Microsoft Office, learning management systems, video conferencing, web-based content management systems, registration and communication solutions)
  • Experience in a college/university work environment working collaboratively with faculty to improve instructional engagement.
  • Teaching experience in online, mixed modal, and face-to-face environments.

Salary Information

Salary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting


Percent Time Information (FTE)




EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Posting Date


Open Until Filled


Posting Open to Internal Candidates Only?


Interested Internal Candidates Exist?


Job Category

Salaried Staff (Exempt)

Appointment Type


Drivers License and Physical Requirements. Please check all items that apply.

None applicable


Academic Engagement
  • Serve as main contact and resource for all faculty engagement activities and initiatives
  • Model a collaborative, team-based approach with the academic community – including administrators, faculty members, student and faculty services, vendors, and customers – on a range of issues that embrace evidence-informed educational engagement experiences and continuous improvement of educational quality
  • Hire, train, evaluate and supervise project faculty and volunteers/internships for academic engagement related work
  • Participate in the comprehensive course development process with a specific focus on the experience of faculty in instructional design processes
  • Devise and implement new procedures to facilitate monitoring and improvements in academic engagement as required
  • Propose new short- mid-and long-range interventions based on academic engagement data to continuously enhance students’ educational experience
  • Prepare presentations, publications, reports, and records on program activities, progress, and events


Faculty Development, Communications and Engagement
  • Design and execute online self-paced and virtual live faculty development programming on pedagogy, best practices for online teaching, and teaching strategy for all faculty
  • Manage the Faculty Professional Learning Community at in the Granite State division of the College in collaboration with the adjunct and full-time faculty lead
  • Collaborate with team members to plan and execute new initiatives and projects for teaching excellence in the online division
  • Regularly review all faculty related policies and procedures and make recommendations and determine changes in collaboration with the head of the Center for Engagement and Assessment and the Academic Affairs Leadership Team
  • Develop and oversee implementation of the faculty communication strategy on a term and yearly basis
  • Work with the Academic Affairs Leadership Team to communicate policy changes and provide input, as needed or required
  • Manage all ongoing faculty communications and resources, such as the website and online faculty community, micro-credentials, weekly communications, and periodic faculty updates
  • Provide effective project management coordination and team motivation while building and enhancing relationships with all stakeholders of the academic community
  • Perform assessments and research related to academic engagement (faculty, student, and instructional aspects) and communicate results to relevant stakeholders

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