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Education Program Manager

Job Description


Full Time


Job Summary

Applies knowledge about curriculum, requirements and educational activities to coordinate professional health education programs. Coordinates and maintains program operations, which may include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation.

The position is responsible for coordinating a full range of administrative, oversight, and management aspects of division fellowship programs. The incumbent oversees and coordinates (both electronically and paper) record keeping and processing of all required documents for fellows and other postdoctoral trainees and scholars. Must have excellent organizational skills, analytical, and demonstrated attention to detail, in addition to proficiency in working with internal databases and systems, including specialized web based applications. Skills include entering, maintaining, extracting, and analyzing data in electronic systems. The ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines is essential. Demonstrated organizational skills, including the ability to maintain accurate files and records, and document processes is a position requirement. The incumbent supports the fellowship recruitment process, including scheduling fellowship candidates for interviews with faculty. Incumbent must have strong interpersonal and problem solving skills, and is often the initial point of phone or email contact for prospective incoming fellowship candidates. Demonstrated experience and documented excellence in oral and written communications skills are essential, including a professional, pleasant, and resourceful attitude. As UCSF competes with other nationally ranked academic institutions in recruiting for its fellowship programs, these skills are a key requirement. Provides administrative and other support to fellows, postdoctoral, and other trainees, including processing reimbursements and purchasing requests. Must have demonstrated experience and proficient computer skills using a full range of business applications within the Microsoft Office suite. Incumbent will also be responsible for leading, coordinating, and serving as a subject matter expert in a department-wide activity related to the fellowship program. This position is responsible for being the subject matter expert on ACGME accreditation requirements and plays a key role in designing, implementing, and maintaining systems for ensuring the full and continued accreditation of the ACGME accredited residency and clinical fellowship programs. The incumbent will be a liaison and consultant to Pediatric programs with regard to interpretation and execution of accreditation requirements and processes and is responsible for analyzing and presenting complex program and institutional data for continuous quality improvement of pediatric programs.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up):TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Pediatrics is one of the largest and most complex departments in the School of Medicine. The department is comprised of 20 fellowship programs, with over 200 fellows and residents.

Required Qualifications

  • Bachelor's degree in related area and / or equivalent experience / training
  • Minimum 3 years of related experience
  • Thorough knowledge of relevant policies and regulatory requirements. Solid knowledge of health professions education program requirements. Thorough knowledge of health professions education industry
  • Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems. Thorough knowledge of the administrative and operational implications in a program
  • Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking
  • Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues
  • Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines
  • Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience
  • Thorough knowledge of data management, documentation methods used in investigating and presenting findings about the program. Skills include statistical analysis of data across databases and systems

Preferred Qualifications

  • Master's degree in related area preferred

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the worlds leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title


Job Category

Education, Professional (Non-Clinical)

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Additional Shift Details

Monday-Friday 8:00am-5:00pm

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