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President and CEO
Full Job Description
The Brockton Visiting Nurse Association (BVNA) seeks a dynamic and entrepreneurial leader to serve as its next President and Chief Executive Officer. Brockton VNA is a progressive, community-based organization that is helping to redefine the role of health care at home in our region.
Located in Brockton, Massachusetts with 160 employees and serving 30 surrounding communities, we are one of the largest freestanding visiting nurse associations in the Commonwealth of Massachusetts. As an independent, non-profit organization, and a champion in providing home health and hospice services, we have transformed the lives of our patients since our inception in 1904.
As its Chief Executive Officer, directs the organization toward its primary objectives and is accountable for strategic, financial and operational dimensions of the Agency, consistent with the mission, vision and values of the organization. Reports to the Board of Trustees and exercises broad discretionary and initiatory powers. Ensures the continuation of a sound program of quality care and day-to-day operations, and provides oversight and direction to members of the management team. Demonstrates knowledge of regulatory and legislative environments, health care delivery, quality and compliance matters and healthcare reimbursement systems. Adheres to all Agency policies, including but not limited to, the Confidentiality Agreement, HIPAA Policies, WISP policies, and Personnel Policies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following is a list of essential job functions which may be found in varying combinations in the President’s daily work activities. Other duties may be assigned.
· Works with the Senior Management Team and the Board of Trustees to formulate the Annual Master Plan and to create the Strategic Master Plan utilizing Lean process and tools.
· Provides meaningful insight and anticipates what is needed in a rapidly changing health care environment.
· Develops and pilots new programs and collaborations to continuously improve the standing of BVNA.
· Leads, mentors and directs the management team to prioritize and allocate resources, oversees operational activities and provides perspective during the decision making process.
· Learns and practices the Lean management philosophy utilizing the Lean tools.
· Incorporates budgetary and benchmark data into day-to-day operations. Teaches the management staff to meet targeted productivity and fiscal goals. Establishes reporting systems and controls; monitors same.
· Works closely with the Vice President of Finance to assure the adequacy and soundness of the Agency’s financial structure.
· Leads the team to adopt appropriate mitigation measures when operating results are not satisfactory.
· Works closely with the Director of Business Development to build community relationships and drive development and fundraising efforts.
· Oversees the organization’s philanthropic leadership efforts and all grant making activities.
· Builds the business through data analysis and personal interactions to assess service needs of patients and providers, and expand customer base.
· Communicates on a regular basis with employees at the Quarterly Town Meetings, Monthly Leadership Forums, Employee Engagement meetings, and department meetings.
· Represents the Agency in the community, as well as at state and national levels.
· Conducts a needs assessment, working with communities where care is provided to ensure BVNA is providing culturally appropriate, responsive and essential services.
· Leads the organization to develop DEI measures to ensure broad representation and encourage a culture of belonging.
· Participates in Collective Bargaining negotiations. Works closely with the Vice President of Human Resources, Vice President of Finance and Legal Counsel to complete the negotiation process.
· Follows the Confidentiality policy, HIPAA Personal and Security policies and the WISP policies so that the rights of all parties are protected.
· Identifies and corrects problems as they arise. Responds to emergencies through direct intervention and provides staff support and direction in coping with crisis situation(s).
· Fosters and maintains an environment of open communication and mutual respect.
· Establishes a positive atmosphere. Encourages staff to discuss problems and concerns as well as express ideas for change and improvements. Consistently applies policies and corrective actions.
· Continually foster a culture that encourages collaboration between departments and recognizes positive contributions.
· Maintains accurate and complete records and documentation in accordance with policies and standards; complies with internal and external reporting requirements.
· Acts as a role model.
· Responsible to the BVNA Board of Trustees and participates in Board committees as assigned.
· Performs other related duties as required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Master’s Degree in Nursing, Physical Therapy, Business Administration, Public Health or related field. The minimum qualifications include 5-10 years of executive leadership experience in health care delivery including relevant experience in the development and delivery of home care and hospice services.
· Proven experience working with a non-profit Board of Trustees and working with diverse groups of people.
· Knowledge of state and federal regulations that govern certified home health agencies, Medicare Conditions of Participation, Medicaid, and other funding/insurance programs related to healthcare.
· Proven, dynamic, caring leader. Commitment to quality clinical care and excellent customer service provided in a financially responsible manner.
· Experience and success in motivating, recruiting, developing, retaining and mentoring high performance, mission-driven and results-oriented teams.
· Skillful communicator with strong interpersonal skills. Ability to adjust communication style to effectively connect with different audiences in a variety of situations.
· Listening skills with the ability to respond to concerns.
· Ability to embrace change by demonstrating the rationale and potential benefits and alignment with BVNA’s Mission and Value statements.
· Ability to build relationships that will strengthen the BVNA.
· Possess courage and vision to motivate and inspire employees.
Demonstrates a commitment to the provision of superior home health services, community education, and health promotion outlined in the Mission Statement, and to the BVNA values. Demonstrates skills to assist clinicians and to follow through to meet deadlines and timeframes. Communicates a positive image and working philosophy of the BVNA and establishes and maintains a professional relationship with patients, coworkers, and others.
All employees of BNVA are expected to display the highest standards of service excellence and embody the BVNA’s motto of “More than you’d expect from home care.” In order to do so, the BVNA’s values (shown below) will be demonstrated throughout the course of each employee’s daily activities. As each employee’s roles and responsibilities may be unique, these values will also be demonstrated in a way that is unique, but supportive of the employee’s overall goals and the BVNA’s mission and vision. Specific expectations will be made and agreed upon between the employee and his/her manager at the time of hire and throughout the year as needed.
TEAMWORK Through teamwork we are committed to achieving great things.
EXCELLENCE We are professionals achieving exceptional results.
COMPASSION We are compassionate to our patients and those we serve.
COMMUNITY We are proud to serve our community.
Adheres to BVNA’s and Professional Code of Ethics. Communicates a positive image and working philosophy of the BVNA and establishes and maintains a professional relationship with patients, coworkers, and others.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Job Type: Full-time
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Brockton, MA 02301: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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