MINIMUM QUALIFICATIONS:

Bachelor’s degree from an accredited college or university in Education, Psychology, Communications, Human Development, or related field and two years of experience working with students in a higher education environment. Ability to multitask, problem solve, work independently, utilize good judgment, and perform detailed tasks accurately. Willingness to accommodate requests for support outside of regular business hours on occasion, with appropriate notice.

PREFERRED QUALIFICATIONS:

Master’s degree from an accredited institution in Counseling Studies, Higher Education, General Psychology, Mental Health Counseling, or other related field and/or related field and experience in student counseling/advising or higher education. One year of experience in Colleague (database software).

RESPONSIBILITIES:
Build and maintain relationships with admission professionals. Compile records of office activities and maintain a database system (colleague); update and maintain databases such as mailing lists and contact lists. Coordinate college event planning and implementation. Coordinate information both internally and externally with broad constituents. Educate families about college admissions and financial aid or scholarship possibilities. Educate students on appropriate interviewing techniques, self-assessment tools, and application essay writing techniques. Follow up as appropriate via email, telephone, Zoom, Teams, or other virtual platforms. Provide guidance and resources to students as they navigate the college search and application process. Handle incoming inquiries and requests and prepare written responses to routine inquiries. Responsible for planning, organizing, and implementing a comprehensive admissions program. Maintains the security of test materials, including test batteries, score stencils, answer keys, answer sheets and score reports. Provides accommodations to applicants or students who have documented special needs or special circumstances. Scores and reports test results without undue delay. Ensures accurate entry of test data into the campus-wide record keeping system. Completes test reports and high school transcripts as requested by students. Assist students in interpreting and understanding testing results.

COMPETENCIES:
Strong investment in student success. A strong work ethic. Ability to work independently and collaborate with a team. Adaptability, initiative, and flexibility. Attention to detail and accuracy. Strong technical skills, including the ability to analyze data and set benchmarks for student success. Customer service orientation and interpersonal skills. Enthusiasm for working with internal and external constituents. Excellent time management skills and ability to prioritize work. Imparts a positive image to students and the public. Proactively plan for situations and circumstances. Punctual. Speaks clearly, sensitively, and persuasively when interacting with stakeholders. Supports the aims, objectives, goals, and mission of the college.

SALARY:

Salary commensurate with education and work experience. Benefits include paid state holidays, paid annual and sick leave, and the State of North Carolina Benefits Program.

SPECIAL NOTES:

Candidates must successfully complete a criminal background investigation. Only those who are interviewed will be notified of the status of the position.

Roanoke-Chowan Community College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following have been designated to handle inquiries regarding the non-discrimination policies: Title IX/Equity and ADA/Section 504 Coordinator, AVP of Student Services, 109 Community College Road, Room 111F, Ahoskie, NC 27910, 252-862-1267. (Employee complaints), Director of Human Resources, Human Resources, 109 Community College Road, Room 105, Ahoskie, NC 27910, 252-862-1302. Any complaints filed against the Title IX/Equity Coordinator or ADA/Section 504 Coordinator shall be handled by the Vice President of Instruction and Student Services, 109 Community College Road, Room 104, Ahoskie, NC 27910, 252-862-1287.