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Human Resources Navigator

University of California San Francisco

Job Description


Full job description


The Human Resources Navigator will serve as a vital link between employees and UCSF HR, providing guidance, support, and resources to enhance their overall experience within the department. This role is akin to a patient navigator in healthcare, focusing on assisting employees through the complexities of HR policies, procedures, benefits, and career development. The HR Navigator plays a critical role in ensuring that employees feel valued, supported, and empowered, contributing to their professional growth and the overall success of the organization.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)

Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however, a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The Department of Neurology is a teaching, research, and clinical care unit within the School of Medicine (SOM). The Department of Neurology is a large, multi-site department, with locations including Mission Bay, Parnassus, Mt. Zion, ZSFG, VAMC, and the Gladstone Institutes and is affiliated with the UCSF Weill Institute for Neurosciences. The department is constructed of 16 administrative divisions with 11 clinical specialties. The department has over 373 faculty and academic employees, 420 staff positions, and 192 trainees including residents (51), clinical fellows (52), and postdoctoral scholars (89)

Required Qualifications

  • Bachelor's degree or four years of relevant experience.
  • Three or more years of applicable experience
  • Interpersonal skills including verbal and written communication, active listening, critical thinking, persuasiveness, advising and counseling skills.
  • Knowledge of a variety of administrative operational activities such as event planning, basic fundraising processes, risk management planning, website design, accounting and payroll, and contracts and grants regulations and guidelines.
  • Ability to use discretion and maintain confidentiality.
  • Strong skills in short-term planning, analysis, problem-solving, and customer service.
  • Thorough knowledge of financial analysis and reporting techniques, and/or human resources policies and procedures for staff and academic employees.
  • MS Office Advanced User: Word, Excel & PowerPoint
  • Must be able to work onsite at our Mission Bay San Francisco work location when required.

Preferred Qualifications

  • Thorough knowledge of University rules and regulations, processes, protocols, and procedures for budget, accounting and fund management, and/or personnel management.
  • Expertise in HRIS systems such as PeopleConnect Management Actions (PCMA), Hitachi and Smartsheet.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.



Job Code and Payroll Title

007377 ADMIN OFCR 3

Job Category

Administrative Support, Human Resources, Support Services

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class





Flexible (combination of onsite and remote work), Hybrid, Mission Bay (SF), San Francisco, CA



Shift Length

8 Hours

Additional Shift Details

M-F / 8:00-5:00

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