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Manager, Pharmacy Infusion Services - Pediatrics

Job Description

Job ID:

450 Brookline Ave, Boston, MA 02215


Employment Type:
Full time

Work Location:
Onsite: 100% onsite


The Manager of Pharmacy Infusion Services for Pediatrics oversees the daily pharmacy operations and staff of the Pediatric Satellite to ensure high-quality patient care is provided in compliance with regulations, hospital policies, and practices.

The pharmacy Manager coordinates and administers the pharmacy quality assurance and quality control initiatives as well as develop, implement, and administer pharmacy and institute policies and procedures.

The Pharmacy Manager works with Human Resources to interview and hire pharmacists and technicians.  This individual coordinates the onboarding and orientation of new staff members as well as ensure ongoing training and competencies are met.

The manager is expected to develop and maintain effective working relationships with DFCI personnel and serve on departmental and interdepartmental committees.

It is expected that they be current regarding trends and developments in pharmacy practice and serve as a role model and mentor to the professional and technical staff. 

The pharmacy manager in this position will provide oversight at our Pediatric Clinic in Longwood.  

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute brings together world renowned clinicians, innovative researchers and dedicated professionals, allies in the common mission of conquering cancer, HIV/AIDS and related diseases. Combining extremely talented people with the best technologies in a genuinely positive environment, we provide compassionate and comprehensive care to patients of all ages; we conduct research that advances treatment; we educate tomorrow's physician/researchers; we reach out to underserved members of our community; and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.


  • Management / Leadership:
    • Staff / Daily Oversight:
      • Oversees the staff and the pharmacy operations of the Pediatric Pharmacy and encourages excellence in work habits, inclusivity, maintaining the pharmacy, and customer service.
      • Oversees the schedule for pharmacy coverage (pharmacists and technicians). Tracks vacation requests and approves based on staff availability. Arranges coverage when employees call in with unexpected absences. Approves weekly payroll.
      • Assesses daily volume on infusion floors and ensures adequate coverage to meet needs.
      • Rounds daily with Pharmacists/ technicians to address any concerns they have or issues that arise.
      • Works to identify, triage, and resolve any issues related to pharmacy, including patient delays.
      • Regularly meets with Nursing Leadership to review issues as they arise in the infusion areas.
    • Schedule / Payroll:
      • Oversees the schedule for pharmacy coverage (pharmacists and technicians).
      • Tracks the vacation requests and approves based on staff availability.
      • Arranges coverage when employees call in with unexpected absences.
      • Approves weekly payroll.
    • Holds regular staff meetings.
    • Act as a liaison to and communicate regularly with providers, nursing leadership, infusion nurses and other members of the multi-disciplinary team.
    • Oversees clinical pharmacy initiatives and identifies opportunities to implement new clinical pharmacy programs.
    • Participates in the development, implementation, and ongoing review of pharmacy policies and procedures and ensures that they are understood and followed by staff.
    • Quality / Safety:
      • Works in conjunction with other pharmacy managers, physicians and/or nurses when a new medication or procedure change is introduced.
      • Leads the development and implementation of the pharmacy’s quality assurance and quality control activities.
      • Verifies that quality controls are being completed daily, weekly, and monthly; identifies gaps and takes corrective action to remedy.
      • Works with the Medication Safety Officer for review and/or follow up of safety reports and concerns related to the area.
    • Process Improvement:
      • Develops and implements efficient workflows within the pharmacy.
      • Leads quality improvement initiatives and projects.
    • Human Resources / Staff Development:
      • Works with HR to coordinate pharmacist and technician interviews and hiring process.
      • Coordinates the onboarding and orientation and training of new Peidatric Pharmacy staff members and ensures proper documentation
      • Coordinates ongoing training, competencies, and development and ensures proper documentation.
      • Performs ongoing and annual performance evaluations for pharmacists and technicians.
      • Holds staff accountable for performance and behavior and identifies any issues and/or HR concerns and works with HR when needed to escalate to formal corrective action plan.
    • Materials Management:
      • Oversees inventory management for the Satellite Pharmacy including ensuring proper documentation for all controlled substances.
      • Provides oversight for the technology such as the automated dispensing cabinets.
    • Committee Work:
      • Participate in departmental and Institute committees as assigned.
    • Other Duties:
      • Stays current with trends and developments in pharmacy practice.
      • Other duties as assigned, including attending meetings and participating in Institute wide committees representing Pharmacy.
      • Provide coverage for pharmacy staff, as needed, to provide coverage for illness, meetings, staff vacations and during periods of peak volume.


  • A Bachelor's Degree or Doctorate in Pharmacy from an accredited college of Pharmacy. 
  • 7 -10 years of hospital pharmacy experience and 3 years in a supervisory role required. Four years of oncology pharmacy experience preferred. 
  • Completion of an accredited Health System Pharmacy Administration & Leadership residency program may substitute for experience requirement.
  • Must be licensed to practice pharmacy in the Commonwealth of Massachusetts. 
  • Certification in a related pharmacy specialty, or an advanced degree related to a specialty practice area preferred.

At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. 

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other groups as protected by law. 

EEOC Poster 

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