Manager, Special Services
Job Description
Position Number:
102294Title:
ManagerFunctional Title:
Manager, Special ServicesCategory Status:
33-Exempt RegularApplicant Search Category:
StaffUniversity Authorized FTE:
1.000Unit:
VPA-FM-B&LM-Administrative ServicesCampus/College Information:
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check.
The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.
Position Summary/Purpose of Position:
Benefits Summary
Top Benefits and Perks:Minimum Qualifications:
- Bachelor’s Degree in business, facilities event management, or a related field. Note: relevant professional certification, college course completion, and/or additional higher education special services experience may be substituted for the required education on a one year of education and/or experience for one year of required education.
Experience:
- With a Bachelor’s degree: Five (5) years of progressively responsible experience managing special events and services, including contract and project management, and two (2) years of supervisory or lead capacity.
- Without a bachelor’s degree: eight (8) years of experience is required. Additionally, at least four (4) years of the required experience must have been in a supervisory or lead capacity, preferably within an educational facilities environment.
Knowledge, Skills, and Abilities:
- Exceptionally strong customer service and organizational skills.
- Strong oral and written communication skills are required to communicate effectively at all levels of the organization, with University students, faculty, staff and administrators, and contractors/vendors.
- Ability to work well with a diverse customer base and employee population.
- Ability to provide statistical interpretation of financial data from various sources.
- Thorough proficiency in using office software packages (particularly word processing and spreadsheets), electronic mail, calendaring systems, and internet applications within a Windows operating environment.
- Knowledge of business and human resources-related practices and processes; of public sector accounting and budgeting processes.
This position requires the ability to supervise events that occur outside of the normal workday/week, including evenings, weekends, and holidays (i.e. Maryland Day, University Commencements, July 4th celebration and Family Weekend-Homecoming).
Preferences:
- Experience in managing moving services is desirable.
- Associate or bachelor’s degree in related field is preferred
- Spanish Language fluency is preferred (professional/business Spanish, both written and oral)
Additional Certifications:
- Must possess and maintain a valid Maryland Class C license (or equivalent) with fewer than six points.
Additional Information:
- For full and best consideration, please submit a cover letter, resume and list of three (3) professional references by July 8, 2024 .
- The hiring range for this position is $66,584 – $83,230.
- Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
- Facilities Management (FM) supports the University of Maryland in its mission of achieving excellence as the State’s primary center of research and graduate education and the institution of choice for undergraduate students of exceptional ability and promise. We are responsible for the physical campus – its academic, research and administrative spaces, the building infrastructure, and the surrounding landscape. Our workforce of about 800 employees brings a rich diversity of backgrounds, talents, and skills to the management of this complex environment. We serve the campus community twenty-four hours a day, seven days a week, 365 days per year.
Job Risks
Not Applicable to This PositionPhysical Demands
- Work will be performed in a variety of campus environments, both indoors and outdoors. Incumbent must be physically able to assist with the delivery, set up, and take down of tents, staging, lighting, tables, and chairs for a wide variety of special event venues. Must be able to focus, organize and use logical reasoning to arrange and manage logistics. Must utilize visual acuity, manual dexterity, and tactile sensitivity to drive, and discern nuances in/between color, texture, shades and/or similar items. May utilize arithmetic, geometric, and or spatial skill to measure, arrange and/or calculate. Must be able to focus, organize and use logical reasoning to arrange and manage logistics.
- This position is considered essential, subject to a 24-hour per day, seven-day per week span of operation. Additionally, the incumbent will be responsible for working during campus closures and providing snow removal support during inclement weather.
- The position may by hybrid-eligible.
Posting Date:
06/24/2024Open Until Filled
YesBest Consideration Date
07/15/2024Diversity Statement:
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