Johns Hopkins University is seeking a relationship-driven, compassionate, and organized team player to serve as an Academic Advisor in the Office of Undergraduate Academic Advising in the Whiting School of Engineering (WSE). The Office of Undergraduate Academic Advising (UAA), located on the beautiful Homewood campus in north Baltimore, Maryland, supports the WSE mission to prepare undergraduates to be 21st century leaders by providing an outstanding engineering education and enabling undergraduates to participate fully in the research and translational activities of the school. Our office provides academic support to all undergraduate engineering students.

The successful candidate will assume this role at an exciting time as the Whiting School of Engineering (WSE) is reimagining undergraduate academic advising, faculty mentoring, and advisor development. Academic Advisors perform general advising duties, handle academic issues affecting students, manage registration processes for incoming first year and transfer students, coordinate the graduation clearance process, and provide information to prospective students and their families. Enthusiasm for working with high achieving, socially and culturally diverse student populations is highly desired.

This position is hybrid, requiring three days in the office and two days working from home. During critical times in the academic cycle, this hybrid schedule may be interrupted.

Academic Advisors report to Associate Directors for Undergraduate Advising.

Specific Duties & Responsibilities

Academic Advising (80%)

• Help students navigate their academic experience by assisting with proactive academic planning, creative problem solving, and connection to academic resources.
• Work with students holistically to help them meet their personal and academic goals and to help find solutions for personal, social, financial, and academic problems.
• Assist undergraduates with course registration, academic strategies, and developing post-graduation plans.
• View and manage early warning flags by providing outreach to students and communicating with faculty.
• Troubleshoot problems with registration and refer students to support services to facilitate success.
• Advise undergraduates on academic opportunities and requirements, policies, and procedures.
• Meet with students on academic probation to conduct a self-assessment and articulate an academic success plan.
• Monitor students’ academic progress and proactively intervene when issues arise.
• Communicate to students the process and deadlines for graduation processing.
• Create and maintain accurate academic records using degree audit software and SIS, document student meetings and notes in the student information database.
• Support retention and graduation goals by working with suspended students and students on leave of absence.
• Represent WSE UAA at University wide events, meetings, conferences, etc.

Programming, Projects, & Collaboration (20%)

• Serve as a liaison to an academic department
• Collaborate with professional colleagues and faculty to host small group advising sessions, and workshops.
• Work in close collaboration with key campus partners (i.e., Registrar, Life Design, Financial Aid, Student Life, Residential Life).
• Participate in Advising-wide and school-wide working groups and committees.
• Contribute to projects to continually improve the academic advising service delivery and the training and development of academic advisors.

Special Knowledge, Skills, & Abilities

• Enthusiasm for working with high achieving, socially and culturally diverse student populations.
• Excellent organization and time management skills.
• Effective project management skills.
• Ability to work independently as well as the ability to develop and maintain effective working relationships.
• Ability to be flexible throughout the academic year and handle additional duties as assigned.
• Knowledge of co-curricular academic experiences necessary for a comprehensive undergraduate experience.
• Ability to interact productively with faculty, administrators, students, and other academic and administrative departments,
• Understanding of student development theory and current academic advising practices,
• Superior interpersonal skills with the ability to relate to all levels of the organization and work in a team environment.
• Ability to communicate effectively with diverse populations verbally and in writing,
• Proficiency in Microsoft Office Suite and other advising technology platforms.

• Master's Degree.
• Three years experience.
• Additional experience may substitute for advanced education, to the extent permitted by the JHU equivalency formula.

• Three years of relevant work experience advising or other academic support services role for undergraduate students.
• Master’s degree in student affairs, higher education, counseling, or related field, including social science, is strongly preferred.
• Experience with engineering students and programs.
• Strong multicultural competency.

Classified Title: Academic Advisor 
Role/Level/Range: ACRP/04/MD  
Starting Salary Range: $55,800 - $97,600 Annually (Commensurate with experience) 
Employee group: Full Time 
Schedule: 37.5 hrs/wk, M-F 
Exempt Status: Exempt 
Location: Hybid/Homewood Campus 
Department name: Academic Affairs Ugrad  
Personnel area: Whiting School of Engineering